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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angel

November 6, 2024

5  out of  5
rating by Angel
"I’m super excited to have had a great agent help me get a great price on my insurance for my first vehicle, 10/10 would suggest Kat to anybody looking for insurance, really appreciate everything she did!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lyndsi Wendling

November 6, 2024

5  out of  5
rating by Lyndsi Wendling
"Clay was great to work with! He was very quick to get us quotes and answered any questions we had. Very competitive pricing."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Thaddeus Taylor

November 5, 2024

5  out of  5
rating by Thaddeus Taylor
"She was polite, kind, and went over and beyond to make sure that I was comfortable with my insurance"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Yonia Weakly

November 5, 2024

5  out of  5
rating by Yonia Weakly
"He was awesome. Made everything very understandable, spoke very clearly and slow so I can keep up. I always hated going over insurance because agents rush you and don’t explain very well but Kevin was right on point and knew exactly what I needed."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jeff Kasinger

November 4, 2024

5  out of  5
rating by Jeff Kasinger
"Friendly and very helpful. Thoroughly explained all options and answered questions. Very quick response."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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youchan jung

November 4, 2024

5  out of  5
rating by youchan jung
"Thank you Daniel!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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sujankumar D

November 4, 2024

5  out of  5
rating by sujankumar D
"It's good talking with Daniel, he explained all the questions and about insurance information very patiently. He has good knowledge of insurance information, we didn't feel language barrier is an issue while talking with Daniel, he understood our questions and explained clearly. He explained the benefits of choosing state farm insurance. Thanks to Daniel Castaneda for helping us choose auto and rental insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tameka Gee

November 1, 2024

5  out of  5
rating by Tameka Gee
"Tori was amazing & very helpful"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brittany Merritt

November 1, 2024

5  out of  5
rating by Brittany Merritt
"Clay was an excellent help on getting low price car insurance. I really appreciate his help and efforts."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mike

November 1, 2024

5  out of  5
rating by Mike
"Ethan did a wonderful job reflecting excellency with professionalism and providing an A class experience."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Breanna Hutcheson

November 1, 2024

5  out of  5
rating by Breanna Hutcheson
"Tori was great! She explained everything thoroughly, and was so friendly!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bryle Chancellor

November 1, 2024

5  out of  5
rating by Bryle Chancellor
"She was so sweet and helpful. The world needs more Tori’s"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sandra Drummond

November 1, 2024

5  out of  5
rating by Sandra Drummond
"State farm insurance is the best. Abbie Wick saved me over a hundred dollars a month on my Dodge Challenger. Thanks State Farm"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Robert Lapins

October 31, 2024

5  out of  5
rating by Robert Lapins
"Kat did an amazing job in assisting me to change insurance carriers and providing a very competitive rate! Thank you!!!!"
We responded:
"Hi Robert, we're happy to hear Kat did a fantastic job helping you switch insurance carriers and find a competitive rate! We're grateful for your feedback and happy to have been of assistance. If you need anything else, feel free to reach out. - Kevin Condon - State Farm Insurance Agent, Holland, MI"
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Tonya Graham

October 31, 2024

5  out of  5
rating by Tonya Graham
"Thank you Clay for helping me find the lowest price but matching full coverage on both of my vehicles when each one is on the road. Depending which one is not in storage! Another huge thing is when I have one in storage and if for any reason one of my vehicles needs to fixed to go to my mechanic and both are having to be on the road temporarily. I am not going to be overcharged what I agreed with Clay when I had agreed upon getting coverage the best rate in my budget because it’s only temporarily to get the vehicle out and to the mechanic. Auto Owners gets upset when temporarily taking out a vehicle out of storage to the mechanic to be fixed so when it’s time for your bill they overcharge you an extra $40 to $70. I am so thankful StateFarm isn’t going to do that! The company is not over charging me! Clay said he is going to look 👀 for more discounts to help me save especially I have a great driving record! I ought to been getting lower pricing especially with new savings that was due to me. Like $1200.00 within a year by now since Facebook shows because I have excellent driving record now 15 years with out accident as my Agent from State Farm was letting me know. Thank you for helping me save money Clay! 😁"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jane Lukas

October 28, 2024

5  out of  5
rating by Jane Lukas
"Very professional and works hard to lower your insurance. Also I’m bundling up everything with him"
We responded:
"Jane, I'm happy you found our service professional and that we could help lower your insurance costs. Bundling everything together is a smart move, and we're grateful you chose us for that! If you have any further questions or need assistance, we're here for you. - Kevin Condon - State Farm Insurance Agent, Holland, MI"
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Michael McKinley

October 25, 2024

5  out of  5
rating by Michael McKinley
"I had an experience with Abbie who really put in a lot of work getting a quote to be comparable to my current price. She kept in constant communication with me on the price and managed to get me some things on a future policy that my current expiring policy doesn't have, so she not only got me a better policy but a better quality policy...now that's what I call service... thanks Abbie. Sincerely Mike I'm"
We responded:
"Michael, thank you for sharing your experience! I'm happy to hear that Abbie was able to provide you with a comparable quote and even enhance your future policy. Her dedication to keeping you informed and securing a better quality policy truly reflects our commitment to excellent service. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Kevin Condon - State Farm Insurance Agent, Holland, MI"
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Victoria Craanen

October 24, 2024

5  out of  5
rating by Victoria Craanen
"Daniel was extremely helpful and he was very kind and professional! He answered all of my questions and State farm is saving me a little bit of money with a little extra coverage. I am happy with the fact that he will be my agent and I'm confident that any questions or concerns I have will be taken care of with him."
We responded:
"Victoria, thank you for sharing your experience! I'm glad to hear that Daniel was helpful, kind, and professional. It's wonderful that you're satisfied with the extra coverage and savings. We're confident that Daniel will continue to address any questions or concerns you may have. We're here for you anytime! - Kevin Condon - State Farm Insurance Agent, Holland, MI"
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Trish Misiak

October 24, 2024

5  out of  5
rating by Trish Misiak
"I greatly appreciated the help of Tori. She was easy to work with, I would recommend working with her."
We responded:
"Thank you, Trish, for your wonderful review! I'm glad to hear that Tori made your experience a positive one. We appreciate your recommendation and are always here to help with any future needs. - Kevin Condon - State Farm Insurance Agent, Holland, MI"
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Mark Rowan

October 24, 2024

3  out of  5
rating by Mark Rowan
"Updated, highest price. Changed insurance and cut my rate in half for the same coverage"
Profile photo of Tony Misiak

Tony Misiak

October 24, 2024

5  out of  5
rating by Tony Misiak
"It was a pleasure working with Tori ! She was very energetic and helpful."
We responded:
"Thank you, Tony! I'm glad you had a positive experience with Tori. Her energy and helpfulness are truly appreciated by our team. If you need any further assistance, we're here for you. - Kevin Condon - State Farm Insurance Agent, Holland, MI"
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Elsie Kay

October 23, 2024

5  out of  5
rating by Elsie Kay
"Daniel was so helpful! He helped me get even better deals on my home owners and car insurance! He was amazing!"
We responded:
"Elsie, thank you so much for your review! Daniel is a valuable member of our team, and I'm glad he could assist you in finding better deals on your homeowners and car insurance. Your satisfaction is important to us, and we're grateful for your positive feedback. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Kevin Condon - State Farm Insurance Agent, Holland, MI"
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Leigh McGrath

October 22, 2024

1  out of  5
rating by Leigh McGrath
"The agent’s (for whom I was assigned to help me update our policy coverage) basic email correspondence skills are completely lacking. I should not have to email you multiple times to get a response. Emails went unanswered for anywhere between 4-8 days. If I asked two questions, I was lucky to have one answered. Getting our policy updated should not take two months of emails even before going to underwriting. The owner, Kevin Condon seems to be ghost. He couldn't even be bothered to call me to discuss my concerns when I called and asked to speak with him. He did however see examples of the emails where I had to email the agent multiple times, waiting days before finally getting a response, as well as how questions were going unanswered. This was his email sent to me rather than returning the phone call I had requested: “I want to acknowledge that my team member, has been doing her utmost to address all of your questions and concerns. In my opinion, she has truly gone above and beyond in her efforts. However, I understand that with her many clients requiring her attention, the level of service we can provide may not fully meet your expectations. I genuinely regret any shortcomings in our support. If you feel that our agency is not the right fit for your needs, I would be more than happy to recommend another agency that may be better suited to assist you.” If this is “going above and beyond,” your standard is exceptionally low. And trying to get help with unanswered questions gets you an email suggesting to take your business elsewhere."
We responded:
"Thank you for sharing your feedback. While we always strive to provide excellent service and address our clients' needs, it's clear we did not meet your expectations, and for that, we apologize. Our team works hard to respond promptly and thoroughly, and I can assure you we’ve gone above and beyond to assist with your policy updates. We’ll continue to improve our processes and communication to better serve our clients moving forward."
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Catherine Hall

October 22, 2024

5  out of  5
rating by Catherine Hall
"I spoke with Kat on the phone to get my auto insurance started and she was very good she looked for every possible discount i would qualify for and she got me great rates for auto, renters, and life insurance. If you need to get insurance please give her a call"
We responded:
"Catherine, thank you for sharing your experience! I'm glad to hear that Kat was able to assist you in finding great rates and discounts for your auto, renters, and life insurance. We appreciate your recommendation and are always here to help with any future needs. - Kevin Condon - State Farm Insurance Agent, Holland, MI"
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Julian Smith

October 22, 2024

5  out of  5
rating by Julian Smith
"Abbie was AWESOME in helping me find the lowest quote possible for auto insurance. I've seen State Farm take care of many clients I have worked with in the past, and they definitely took care of me too. This is a GREAT office to work with."
We responded:
"Abbie is indeed fantastic! I'm glad she could assist you in finding a great auto insurance quote. It's wonderful to know that our office has consistently provided fantastic service to you and others. We're grateful for your kind words. - Kevin Condon - State Farm Insurance Agent, Holland, MI"